The Use of Management Tools and Added Value in Slovenian Disabled Enterprises

Gorazd  Šoster; Mirko  Markič

Gorazd Šoster
Mirko Markič

Keywords: survey, added value, disabled enterprise, management, management tools, efficiency

Abstract

The purpose of the survey is to establish the state in planning and use of manage- ment tools in disabled enterprises operating in the Republic of Slovenia. We investigated if a statistically significant correlation exists between planning and using the management tools and the added value. We found that disabled enterprises that are planning and implementing management tools do not achieve higher added value. The management tool connected to the increase of the added value is the EFQM. The essential advantages of using the management tools are: improved transparency of the processes, better quality of products, greater customer satisfaction, and improved reputation of the company. The conclusions of the survey will be useful to those who strive for continuous improvement of business efficiency.

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Author Biographies

Gorazd Šoster

Center ISI invalidsko podjetje, d. o. o., Štore, Slovenia
E-mail: gorazd.soster@center-isi.si

Gorazd Šoster finished his master’s degree in the field of general management at the University of Primorska, Faculty of Management Koper. He has more than 20 years of experience in the economy. He currently works as a director of a disabled enterprise and is at the same time responsible for the management systems in Valji group Štore.

Mirko Markič

Faculty of Management, University of Primorska, Slovenia
E-mail: mirko.markic@fm-kp.si

Mirko Markič earned his PhD in the field of organizational science on the subject of innovation at the University of Maribor, Faculty of Organizational Sciences. After 12 years of activity in the economy, he was employed at the University of Primorska, Faculty of Management in Koper. He is a professor of management, a scientific counselor, and a leader/member of 15 research projects and projects on the economy. His bibliography comprises more than 400 publications in the field of management and organizational sciences.

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