Innovativeness of Banks and Insurance Companies in Developing Markets: Guidelines for Success

  • Mojca Nekrep
Keywords: Innovation, new financial services success factors, banks, insurance companies, Slovenia

Abstract

The article examines innovation activities in banks and insurance companies in Slovenia’s developing financial market. The importance of the efficient new financial services development process and the impact of three core factors (i.e., marketing synergy, organizational culture, and market characteristics) on the services success are stressed. Market characteristics are the most important success factor of new banking and insurance services. The liberalization of financial markets in the European Union has led to a search for new opportunities of global financial corporations in less developed financial markets. The consequence of the increa- sed competition is the need for the innovation of domestic and conservative finan- cial organizations.

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Author Biography

Mojca Nekrep

Zavarovalnica Maribor d.d., Slovenia
E-mail: mojcanekrep@gmail.com

Mojca Nekrep, PhD, is an assistant professor in the Faculty of Commercial and Business Sciences in Celje. Her fields of expertise include business finance, insurance, and marketing. She has written a number of scientific papers in the area of new financial services development, insurance, and customer satisfaction. She is employed in Maribor Insurance Company. She is a member of the board and co- founder of the SloVino Institute.

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Published
2013-08-04
How to Cite
Nekrep M. (2013). Innovativeness of Banks and Insurance Companies in Developing Markets: Guidelines for Success. Naše gospodarstvo/Our Economy, 59(3-4), 39-49. Retrieved from https://journals.um.si/index.php/oe/article/view/2306