Integrating Human Resource Information Systems: A Comparative Study of Efficiency and User Perceptions in Poland and Austria
Keywords:
Human resource information systems (HRIS), System integration, Technology Acceptance Model, Resource-based view, Dynamic capabilities, EfficiencyAbstract
The study focuses on the integration of Human Resource Information Systems (HRIS) into three types of software solutions (ERP, ATS, LMS) and their impact on human resource management. A qualitative comparative approach was employed, involving semistructured interviews with 10 HR, IT, and line managers in Poland and Austria. The review yielded four central themes: efficiency and effectiveness, user experiences, integration challenges, and recommendations. Integration was cited as a way to improve data quality, expedite decision making, and enable advanced workforce analytics - especially in digital-savvy organisations. Resistance to users shifting into consensus due to the use of isomorphic representations was recorded in the Technology Acceptance Model. The small sample size and regional nature of the study constitute its limitations. It helps managers understand how integrated HR systems may affect organisational efficiency and coordination. This study combines several theoretical perspectives to reveal the nature and strategies of HRIS integration.
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