Systems Methodology for Strategic Decision-making in Complex Healthcare System

Tadeja Jere Jakulin

doi:10.18690/2463-7955.10.2.121-138.2017

Tadeja Jere Jakulin University of Primorska, Faculty of Tourism Studies – Turistica

DOI: https://doi.org/10.18690/2463-7955.10.2.121-138.2017

Keywords: systems methodology, healthcare system, strategic decision-making, systems thinking, modelling

Abstract

Systems methodology as a support for strategic decision-making will be discussed in the paper. A society will be presented as a complex system, which is comprised of many smaller, complex systems as its component parts. The healthcare system is one of them. The support to the strategic decision-making in a healthcare system will be shown through systems thinking and systems modelling. We will develop models of a healthcare system in frame of a systems dynamics; a qualitative causal loop diagram (CLD), which helps us to discuss the challenges categorically and a quantitative model, which is a simulation model. Both models illustrate the discussed methodology.

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